
You are welcome to select any device listed in this store, which offer items in education discounted price.
Extended warranty and rugged protective case is optional, but highly recommended.
Here is the typical order workflow
1. Order 12 weeks before terms begin, so that the device will be ready on the first day of school.
2. The supplier will deliver all order to MCM IT department.
3.
Please send email to mcmsupport@switch.com.my or contact our Hotline number +6042023972
for enquiries or assistance pertaining the order.
Kind regards,
MCM IT Department
FAQ for Parents:
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Where will the products be delivered?
- All purchases will be shipped directly to the MCM IT Department.
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Is there a shipping fee?
- Shipping is free and handled by the store.
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How will my child receive the items?
- Typically, the MCM IT Department will distribute the orders to students during the first week of the school term.
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Will I get a confirmation after purchase?
- Yes, an order confirmation email will be sent to you.
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Can I track my order?
- Yes, you will receive a tracking number once the order is shipped.
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What payment methods are accepted?
- Credit/Debit Cards
- International Credit/Debit Cards (via PayPal)
- Online Banking
- Other available options shown during checkout
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Will the order be linked to my child?
- Yes, you will have an option to enter your child's full name during the checkout process.
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What is the school’s recommendation – MacBook Air or MacBook Pro?
- The school recommends the MacBook Air, as it is lightweight and well-suited for general student use.
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Is the MacBook Air suitable for most students?
- Yes, the MacBook Air is ideal for most students, offering a perfect balance of performance and portability.
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When should I consider a MacBook Pro instead?
- If your child will be editing videos or working on graphic-intensive tasks frequently, the MacBook Pro is a more suitable option.
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What if I ordered the wrong item?
- Contact customer service immediately before the order is processed.
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What should I do if the website does not offer the MacBook or iPad model I’m looking for?
- You may contact Customer Service. We'll be happy to assist you with your request.
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What is Customer Service contact info?
- 📞 Voice Call: 04-2023972 (Customer Service)
- 💬 WhatsApp: 04-2023972
- 🕘 Operating Hours: 9:00 AM – 6:00 PM ("Monday to Friday (excluding public holidays)")
- 📧 Email: mcmsupport@switch.com.my